Contact

Get in touch

Questions about your order, your matcha set or whisk holder, or a return? We're happy to help and reply within 24-48 hours on business days.

Email: contact@matchawhiskholder.com

Response time: within 24-48 hours

Support hours: Monday–Friday (US business days)

The fastest way to reach us is by email — write to contact@matchawhiskholder.com with your order number if you have one, and we'll reply within 24-48 hours on business days. For returns and refunds, our 30-day money-back policy explains the (short) process; for delivery questions, check the shipping policy first — your answer may already be there.

We use your details only to answer your message. See our Privacy Policy.